Base Power Company is looking for a Deployment Operations Specialist to manage sales order fulfillment, coordinate manufacturing for kitting, and oversee logistics operations for last-mile delivery and inter-warehouse transfers. This role ensures efficient movement of goods, manages return merchandise authorizations (RMAs), and provides key operational reporting. Additionally, this role will play a key part in improving and scaling these processes to support Base Power’s growth.

Responsibilities:

• Own end-to-end order fulfillment, ensuring timely and accurate sales order processing.
• Create and manage manufacturing orders for kitting and assembly.
• Schedule and coordinate last-mile delivery logistics, including both internal and external partners.
• Oversee inter-warehouse logistics to optimize inventory movement and stock availability.
• Manage RMA tracking, ensuring traceability and resolution of returns and replacements.
• Generate and distribute weekly reports on completed orders and logistics performance.
• Identify opportunities to improve efficiency, scalability, and reliability in order fulfillment, logistics, and manufacturing workflows.

Required Skills / Qualifications:

• 2+ years of experience in supply chain, logistics, or operations management.
• Strong organizational and project management skills.
• Experience with order management, fulfillment, and logistics coordination.
• Proficiency with MRP/ERP systems and inventory management tools.
• Strong written and verbal communication skills.
• Ability to analyze and optimize operational workflows.

Preferred Skills:

• Experience working with third-party logistics (3PL) providers.
• Knowledge of manufacturing processes, particularly kitting and assembly.
• Understanding of RMA processes and traceability best practices.
• Familiarity with reporting tools and data analysis for supply chain performance.
• Experience with process improvement methodologies (Lean, Six Sigma, etc.).

This role is critical to ensuring seamless operations and high customer satisfaction. If you’re highly organized, process-driven, and eager to improve and scale logistics and fulfillment operations, we’d love to hear from you!