Responsibilities

• Report to the duty station on time and inspect the vehicle to ensure it is in a roadworthy condition.
• Review the assigned orders in the App or as instructed by the Operations & Logistics Coordinator.
• Load the vehicle with adequate fuel pellets, cookers, stands and any other necessary items needed by customers.
• Discuss the route plan and delivery priorities with the direct Supervisor.
• Identify opportunities or vulnerabilities in how we operate and escalate to management.
• Implement plans by management to mitigate operational risks.
• Participate in end-user-testing of applications and any other form of required training.
• Ensure the sales teams have the operational support they need to excel at their work.
• Collect & swap faulty cookers and update the serial numbers in the system.
• Troubleshoot and fix easy to resolve product issues when requested by customers.
• Update completed deliveries on the App.
• Escalate payment delays to the direct Supervisor.
• Escalate any quality issues on the vehicle that might need repair.
• Report and book for scheduled maintenance when mileage threshold has been exceeded.
• Ensure that the vehicle is clean and presentable at all times.
• Escalate when any compliance issues arise or when documents are about to expire.
• Any other duties as assigned.

Knowledge and Experience

• A valid driving license with category B and C.
• Minimum of 2 years work experience in a position with similar responsibilities.
• Operational and logistics experience.
• Last mile delivery experience with a focus on customer service.
• Ability to learn how to use basic mobile phone applications.

Skills and Attributes

• Strong ability to use initiative, prioritize, multi-task, and work well under pressure to meet deadlines.
• Self-directed and self-motivated personality.
• A friendly and collaborative attitude.
• Clear reasoning that demonstrates good judgement and problem-solving abilities.
• Outstanding organizational skills.
• Proven track record of working with cross-functional teams.

Interested and qualified? Go to Ecosafi on www.linkedin.com to apply